Who We Serve / Medical Billing Companies
Medical billing companies
Run every client from one billing platform.
Your clients use different EHRs, payers and specialties. BillCycle keeps each client separate, connects to whatever system they use, and gives your team AI that handles the repetitive checks.
- Switch between clients in one login
- Client-level reporting and work queues
- Connects to each client’s EHR
Riverside Family Med Client report ready
| Client | Open AR | Queue |
|---|---|---|
| Riverside | $92K | 14 |
| Lakeview | $141K | 31 |
| North Cardio | $77K | 9 |
The billing company problem
More clients should not mean more chaos
Every new client adds a system to log into, a set of rules to learn and a report to build.
One login per client system
Your billers jump between client EHRs all day. Time goes to switching, not billing.
Reports built by hand
Month-end client reports come from exports and spreadsheets. They take days and still raise questions.
No view of staff output
You cannot easily see who worked what, for which client, or how long it took.
Slow client onboarding
Each new client means learning their system and building workarounds before you collect a dollar.
Multi-client platform
Every client separate. One place to work them all.
Each client has its own data, payers, fee schedules and rules inside BillCycle. Your team switches clients in one click, without separate logins.
Client switcher
Move between clients from the same screen. Each client’s data stays fully separate.
Client-specific rules
Set claim edits, fee schedules and contracted rates for each client.
Access by client
Assign staff to specific clients. Role-based access controls who sees what.
Collections by week Last 8 weeks
| Commercial | $218K | On target |
| Medicare | $131K | On target |
| Medicaid | $63K | Slow |
Work queues
Separate queues for every client and every biller.
Claims, denials and AR follow-up land in queues by client, payer or task. AI ranks each queue by value and timely filing risk.
Queues by client
Each client’s work stays in its own queue, so nothing gets mixed up or missed.
Queues across clients
Specialist teams, such as denials or a single payer, can work the same task across all clients at once.
AI prioritization
Denials are classified by root cause and AR is ranked by value, so billers start with what matters most.
| Claim | Payer | Status | Age | Amount | Next |
|---|---|---|---|---|---|
| #48213 | BCBS PPO | Rejected | 2d | $225 | Fix modifier |
| #48207 | Aetna | No response | 84d | $3,615 | Call payer |
| #48190 | Medicare | In process | 12d | $860 | Wait |
| #48172 | UHC | Denied CO-16 | 21d | $1,140 | Add info |
| #48165 | Cigna | Paid | 18d | $410 | Done |
Run the business
Reporting for your clients and your team
Show clients what you deliver. See what your staff produce.
Client-level reporting
Collections, denial rate, days in AR and payer trends for each client, ready when you need them.
White-glove client reports
Send clients clean monthly reports with your branding. No more exports and spreadsheets. [Confirm branding options.]
Staff productivity
See claims worked, denials resolved and AR touched by biller, by client and by day.
Portfolio view
Compare performance across all clients to spot the ones that need attention.
Client onboarding
Bring on a new client without learning a new EHR
BillCycle connects to the client’s system. Your team works in BillCycle from day one.
01
Set up the client
Create the client in BillCycle with its providers, locations, payers and fee schedules.
02
Connect their EHR
We connect the client’s EHR, EMR or PMS through API, HL7 or file feed.
03
Test and sign off
Test charges run through BillCycle. Your team and the client confirm results before go-live.
04
Start billing
Live charges flow in, queues fill, and client reporting starts from the first claim.
Placeholder until a customer approves it
[Customer quote from a billing company owner about adding clients or saving staff time]
[Name], [Title], [Billing Company]
[X]% [Verified result]
FAQ
Questions from billing companies
Is each client's data kept separate?
Yes. Each client has its own data, rules and fee schedules. Staff only see the clients they are assigned to.
Our clients use many different EHRs. Is that a problem?
No. BillCycle connects to each client’s system separately through API, HL7 or file feed. Your team works in BillCycle no matter what the client uses.
Can we send reports to clients under our own brand?
Client reports can be generated for each client. [Confirm white-label and branding options before launch.]
Can we track biller productivity?
Yes. You can see work completed by biller, client and task type, so you can balance workloads and price clients accurately.
How long does it take to onboard a new client?
Most clients are live in [X] weeks. The timeline depends on the client’s EHR and how quickly connection access is granted.
How is pricing structured for billing companies?
[Confirm billing company pricing model, for example per provider, per claim or per client.]
Take on more clients with the team you have.
Book a demo. We will show the client switcher, work queues and client reporting using a setup like yours.