Solutions / AR Management
AR management
Work the claims most likely to get paid first.
BillCycle shows every open balance by age, payer and risk, then ranks the follow-up list so your team spends its time on the claims that recover the most money.
- AR aging by payer, provider and location
- AI ranks claims by value and timely filing risk
- Days in AR tracked over time
Open AR $314K total
Work these first Ranked by value and filing risk
| #48207 · Aetna | Filing limit in 6d | $3,615 |
| #48144 · UHC | Day 77 | $2,280 |
| #48121 · Medicaid | Day 63 | $940 |
See the whole picture
Your AR, broken down the way you manage it.
Open insurance and patient balances are grouped into aging buckets: 0 to 30, 31 to 60, 61 to 90, 91 to 120 and over 120 days. Filter by payer, provider, location or financial class to see exactly where money is stuck.
Insurance vs patient AR
Payer balances and patient balances are tracked separately, because they are collected differently.
Days in AR
See days in AR and the share of AR over 90 days, by month, so you know whether things are improving.
Drill down to the claim
Click any bucket to see the claims inside it, with status, last action and next follow-up date.
AI prioritization
A ranked worklist instead of an aging report.
Working AR oldest-first wastes time on claims that are unlikely to pay and misses ones about to expire. BillCycle’s AI ranks each open claim by expected recovery, payer behavior and days left before the timely filing or appeal deadline.
Timely filing risk first
Claims close to a payer’s filing limit, like 90 days for some commercial plans or 12 months for Medicare, rise to the top.
Value-weighted
A $1,200 surgical claim is ranked above a $40 visit with the same age and status.
Next action suggested
Each claim shows a suggested step: check status, resubmit, call the payer, appeal or move to patient responsibility.
| Claim | Payer | Status | Age | Amount | Next |
|---|---|---|---|---|---|
| #48213 | BCBS PPO | Rejected | 2d | $225 | Fix modifier |
| #48207 | Aetna | No response | 84d | $3,615 | Call payer |
| #48190 | Medicare | In process | 12d | $860 | Wait |
| #48172 | UHC | Denied CO-16 | 21d | $1,140 | Add info |
| #48165 | Cigna | Paid | 18d | $410 | Done |
Follow-up tools
Everything a biller needs to move a claim forward.
Follow-up work happens inside BillCycle, so notes, actions and outcomes stay with the claim.
Claim status on demand
Run a 276/277 status inquiry from the claim instead of calling the payer or logging into a portal.
Notes and next dates
Log call reference numbers, payer responses and the next follow-up date, so work is never repeated.
Credit balances
Overpayments and patient credits are flagged for review and refund, keeping your AR accurate.
Small balance write-offs
Set write-off thresholds with approval rules, so small balances are cleared consistently.
AR reporting
The AR numbers practice owners actually ask for.
Standard reports are ready on day one and can be filtered, scheduled and exported.
- AR aging by payer and bucket
- Days in AR, monthly trend
- Percent of AR over 90 and 120 days
- Claims at timely filing risk
- Unworked claims by biller
- Credit balance report
- Write-offs by reason and approver
- Collections by payer and month
For managers
Know what your team worked today, and what it recovered.
Productivity reports show claims touched, actions taken and dollars resolved by biller. Managers can rebalance queues, spot stuck accounts and see which follow-up work actually turns into payments.
Biller productivity
Claims worked, average touches per claim and dollars resolved, by person and by week.
Multi-client view
Billing companies see AR across every client, then drill into one practice at a time.
Collections by week Last 8 weeks
| Commercial | $218K | On target |
| Medicare | $131K | On target |
| Medicaid | $63K | Slow |
FAQ
AR management questions
Can we bring in our existing AR when we switch?
Yes. Open claims and balances from your current system can be loaded so your team keeps working them in BillCycle. [Confirm AR conversion approach.]
How does BillCycle know each payer's timely filing limit?
Filing limits are stored per payer and can be adjusted to match your contracts. Each claim shows the days remaining.
Does the AI decide what to write off?
No. AI ranks claims and suggests a next step. Write-offs follow approval rules your managers set.
Is patient AR handled here too?
Patient balances appear in AR reports. Statements and online payments are handled in Patient Billing.
What is a good days in AR number?
It depends on specialty and payer mix. BillCycle tracks your trend over time so you can measure improvement against your own baseline.
See what your practice is owed, ranked by what to work first.
Share an AR aging report and we will show you how BillCycle would prioritize it.